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The Firm: The Story of McKinsey and Its Secret Influence on American Business, by Duff McDonald
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A behind-the-scenes, revelatory history of McKinsey & Co., America’s most influential and controversial business consulting firm, told by one of the nation’s leading financial journalists.
It ranks among the unquestioned laws of American big business over the last half century: If you want to be taken seriously, you hire McKinsey & Company.
FOUNDED IN 1926, McKINSEY CAN LAY CLAIM to the following partial list of accomplishments: its consultants have ushered in waves of structural, financial, and technological change to the nation’s best organizations; they remapped the power structure within the White House; they even revo�lutionized business schools. In this book, star financial journalist Duff McDonald shows just how, in becoming an indispensable part of decision making at the highest levels, McKinsey has done nothing less than set the course of American capitalism.
But he also answers the question that’s on the mind of anyone who has ever heard the word McKinsey: Are they worth it? After all, just as McKinsey can be shown to have helped invent most of the tools of modern management, the company was also involved with a number of striking failures. Its consultants were on the scene when General Motors drove itself into the ground, and they were Kmart’s advisers when the retailer tumbled into disarray. They played a critical role in building the bomb known as Enron.
McDonald is one of the few journalists to have not only parsed the record but also penetrated the culture of McKinsey itself—a corporate mandarin elite whose methods have been compared (by oth�ers and by themselves) to those of the Jesuits or the U.S. Marines. They feel so strongly about themselves that they have insisted on a proper noun where one need not exist. To an outsider, they are a consulting firm. To themselves, simply, The Firm. This revealing book uncovers the inner workings of what just might be the most influential private organization in America.
- Sales Rank: #619911 in Books
- Brand: Brand: Simon n Schuster
- Published on: 2013-09-10
- Released on: 2013-09-10
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 1.30" w x 6.00" l, 1.35 pounds
- Binding: Hardcover
- 400 pages
- Used Book in Good Condition
From Booklist
McDonald is a contributing editor at Fortune magazine and the New York Observer; he has also written for Vanity Fair, New York, Esquire, Business Week, GQ, WIRED, and other publications. His first book, Last Man Standing (2009), delved into the 2008 financial crisis through a profile of Jamie Dimon, CEO of JP Morgan Chase. In his new one, he examines one of the world’s most influential companies that you probably never heard of, the consulting firm of McKinsey & Company. Ranked among the top-rated consulting organizations for decades, McKinsey & Company has been a top-brass advisor to most of the Fortune 500 corporations at one time or another, though its client list has always been a well-guarded secret. This is a company that has prided itself as having the highest standards in the industry yet has contributed behind the scenes to severe cost cutting and downsizing, acted as enablers to the Enron and General Motors bankruptcies, and seen a former CEO hauled off to jail for insider trading. McDonald’s reporting reveals how and why this Teflon firm has continued to thrive through the years. --David Siegfried
Review
“[T]hought-provoking . . . a fascinating look behind the company’s success. . . . [The Firm] chronicles McKinsey’s rise but also raises an important question about it that is applicable to the entire netherworld of consultants, advisers and other corporate hangers-on: ‘Are they worth it or not?’” (Andrew Ross Sorkin, The New York Times DealBook)
“There have been other books about this American icon, but The Firm is an up-to-date, full-blown history, told with wit and clarity.” (The Wall Street Journal)
“[T]hrough an expert accretion of damning detail, McDonald builds a convincing case that, for better and (mostly) worse, McKinsey became the quintessential American business of the 20th century.” (Bloomberg Businessweek)
“[An] admiring book that nevertheless asks hard questions about the organization’s future.” (The Economist)
“[The Firm] is a book that fits one McKinsey colleague’s description of former managing director Ron Daniel – ‘so smooth he could skate on your face and not leave a mark. … very readable.’” (Financial Times)
“Duff McDonald’s book on McKinsey, one of the world’s biggest consulting firms, should be made mandatory reading for every management education aspirant around the globe.” (Business Standard)
"A fascinating account of the rise of McKinsey. If you want to know what it is about the culture of the firm that sets it apart and has made it so successful, read this book." (Liaquat Ahamed, Pulitzer Prize-winning author of Lords of Finance)
“In this highly readable history, Duff McDonald brings us deep inside one of the smartest and most important firms doing business today – a place where no other journalist has taken us before. With his straightforward storytelling and thoughtful analysis, McDonald demystifies the secrets behind McKinsey’s successes and offers concrete lessons on changing companies and practices for the better.” (Jamie Dimon)
"In his superb examination of one of the most powerful, secretive, and least understood organizations on the planet, Duff McDonald finally solves the mystery, in elegant prose, of how McKinsey can be well known without anyone knowing anything about it. Thanks to McDonald, now we do." (William D. Cohan, bestselling author of The Last Tycoons, House of Cards, and Money and Power)
“I read it. It’s a good book.” (Dominic Barton)
"Duff McDonald's new book about the people who built McKinsey, the consulting firm that has quietly influenced American business for decades, explains the firm's tremendous accomplishments—and its equally stunning failures. As McDonald shows, the firm's greatest success may well be itself. This is critical reading for anyone who wants to understand how the world of business really works." (Bethany McLean, coauthor of the New York Times bestseller All the Devils Are Here)
"McDonald has written the definitive history of McKinsey, and through McKinsey of the entire multibillion-dollar industry that is management consulting. It's a heartbreaking tale of wasted talent." (Felix Salmon, finance blogger, Reuters)
“Timely.… A fast-paced account of a key business institution, its deeds and misdeeds.” (Kirkus Reviews)
“Revealing… McDonald combines a lucid chronicle of McKinsey’s growth and
boardroom melodramas.” (Publishers Weekly)
“[A] highly readable and thoughtful history . . . Duff McDonald offers a lucid and engrossing narrative as he considers the question of the effects and value of McKinsey.” (BlogCritics.com)
“Duff McDonald has written a breezy, entertaining book about McKinsey’s glorious past . . . . refreshingly light on buzz words and heavy on personalities. . . . A fascinating tale, deftly told.” (Globe & Mail)
About the Author
A contributing editor at The New York Observer, Duff McDonald has also written for Vanity Fair, The New Yorker, New York magazine, Fortune, and Esquire, among other publications.
Most helpful customer reviews
8 of 8 people found the following review helpful.
Great book
By Mr D
A must read book for anyone in corporate America. A very interesting and informative book on how to market and insulate yourself from accountability while generating hugh consulting bills from "overpaid, egotistical, insecure and many times ineffective corporate execs". i.e.- Enron, GM, K-mart, Sears, etc.
I learned McKinsey does a fantastic job marketing and networking themselves. When you read about it you'll marvel at how incredibly simple yet extremely effective it is.
Interesting the original founder of the firm took a job as CEO at Marshall Fields in the 1930's and died two years later acknowledging it's much easier to give advice than successfully implement it. It's believed stress was factor in his ailing health. McKinsey is also widely credited for creating the current excessive executive pay programs for CEO's.
It's also been said they accounted for more layoffs in corporate America than any other organization. I wonder if they invented the term "Human Capital" that corporate America is using. Thank you McKinsey!
7 of 7 people found the following review helpful.
Finally a balanced story on McKinsey and Co.
By Mark Forest
There have been many stories on the power of McKinsey and its brand. Having been a client of McKinsey's, I have the other view of them. They are sea gulls, just like all consulting firms - they swoop in and crap all over the place, leaving a stinking pile behind. The author shows both the successes and the failures of McK - that is a good thing. Consultants are rarely successful in their endeavors, and the client usually is left with the mess. This book demonstrates that aspect.
But the author tells of successes for the client as well, and why the client was able to achieve the success - guess what it is not all McKinsey !! Read this book and take away the lessons on how the consultant and the client can achieve a successful outcome.
1 of 1 people found the following review helpful.
If you have followed the management consulting industry you will love this book
By Jackal
This is a fascinating book about McKinsey, iff you are interesting in the management consulting industry. It will mostly be interesting to people that have lived through the last two decades or more. I don't think it is very interesting reading for potential new recruits. The book also contains relevant part of the older history, but the book is certainly not dull history.
The author concludes that McKinsey is good at client relationships and not client projects. That is a very harsh assessment; basically stating that the firm recycle knowledge and suck up to the individual managers that hire them.
In some respects I think the author is overstating his case. For instance he makes a point of McKinsey starting to take payment in terms of equity stakes. However, the argument falls quite flat when he notes it is only 2% of the firms revenue. Still, overall I think the book is a relatively fair description of the company. It is clear that the author does not like Gupta, the managing director during the 1990s and early 2000s.
The book is very engaging and written in a breezy style. I particularly like that he is also throwing some dirt - makes the book more fun to read. We get to know some inside stories behind Foster's book on innovation or how the firm has ensnared the British government as a client. Depending on your preferences, this will either increase or decrease your interest in the book.
There seems to be a lot of power struggles behind the scenes. This makes me wonder about the objectivity of the information. I am sure the author is onto something important, but it is not clear whether the details are correct or just attempts by individuals to trash the people that they do not like.
Interesting content, sometimes a bit weak because hard to find data, but an delight to read. It is the over-dog that is being critiqued and if some statements are wrong it is up to the over-dog to clarify. I give the book five stars.
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